FREQUENTLY ASKED QUESTIONS:
How long does the rental period last?
Typically pickups are on thursdays and returns are due by monday, however, if you need additional time due to having an out of town wedding, reach out to us and we can see if the schedule allows for additional days.
can I customize the signs?
absolutely!!! You can send us your inspo or ideas and we will make your vision come to life!
not to be rude.. but i’m scared i won’t like the fonts/styles you pick for my signs!
not to worry! we know everyone has different tastes and styles! when we design your custom items, we will send you a proof! you can make as many changes as you would like until it is perfect! once we get your approval, we will finish up the sign!
do you ship?
currently, we do not ship rentals, but we can ship any purchases you make!
Where Do I pick up from?
WE ARE BY APPOINTMENT ONLY!!! currently, our address is 408 Cornelius road, mooresville, nc 28117. Please make sure we are aware of your arrival before coming so we can make sure someone is there!
why do i have to pay delivery for the arbor and doors?
currently for insurance purposes, we do require delivery on those larger items. They are large, awkward and hard to lift so it will make your life easier too!
i’m so scared one of my guests are going to break something! What happens if they do? or if i lose something?
again, not to worry! if anything is damaged or lost, we simply ask you to pay the replacement cost on that item. if you click through the rental inventory, we have listed the replacement cost in the description.